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Terms and Conditions

Should you encounter any errors please inform us by email. Just complete the contact form in the right hand column.


Any returns on damaged goods and shortages, should be notified within two working days. There are no returns on 'special orders'. For other orders, returns will be fully credited, as long as they are available for collection with the original packaging.

Warranty & Liability

We will not be liable for any damaged goods or injuries resulting from use of any products. We do not provide warranties on any merchandise. Any warranty or promises made by the manufacturers are solely their liability.
In no event shall we be liable for any special, incidental, indirect or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.

Pricing Policy, Shipping and Handling

We believe all prices are correct at time of publishing E & OE.

VAT is charged at 20% on all goods and services including any delivery charges supplied in the UK.

All prices are in Pounds Sterling.

All goods will remain our property until full payment is received.

For shipment outside the UK, additional charges apply. Please contact us for a quotation.

Prices are subject to change without notice.

Specifications are subject to change without notice.

Any errors on the online invoice will be corrected in the final invoice and you will be notified of the changes.

** Please download our full Terms and Conditions below **


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Dealing with a helpful, cheerful person on the phone. They never passed on to other people multiple times. Prompt response. A & A Business Supplies go that extra mile.”
Alison Lawton

A & A Business Supplies are always very helpful & reliable for office stationery.”
Rebecca Lumb
PMP-Forward Ltd

"A & A Business Supplies provide outstanding stationery services especially by the girls on the phone & Chris Weatherden & Chris the driver."
Carolyn Cashmore
Trant Group

"I have always found dealing with A & A office stationery a pleasure EVERY member of staff is a credit to you. I will always recommend your company."
Charmian Williams